LureGo SUPPORT

LureGo Help and Support

Find help with starting a trip, connecting Apple Watch and managing records, or contact the LureGo team.

Supported products

iPhone and Apple Watch

support@luretrack.com

Supported devices

LureGo records fishing on iPhone and its companion Apple Watch. Before use, make sure both use the same Apple Account, the Watch is paired with the iPhone, and Bluetooth/Wi-Fi are enabled.

For installation, connection or missing-data issues, update to the latest available OS and reopen LureGo on both devices.

Permissions

Location and routes

Location records fishing places, routes and environmental information. Change permission in iPhone Settings at any time; unrelated features remain available when it is off.

Camera and photos

Used to take or choose catch photos. Access occurs only when you actively take or select an image.

HealthKit and activity

With permission, LureGo reads heart rate, active energy and distance during fishing, and Apple Watch writes fishing workouts and GPS workout routes to Apple Health. Adjust permission in Health.

Motion & Fitness

Used to recognize fishing movements and count casts. Declining affects those statistics but does not prevent manually saving catches.

Apple Watch sync

If current fishing status does not appear on the Watch, check in order:

• The Watch is unlocked and close to the iPhone;

• Bluetooth and Wi-Fi are enabled on both;

• LureGo is open on both;

• Health grants LureGo the required read/write permissions;

• If it still fails, end the current trip before reopening both apps.

Data sync and deletion

Trips and catch photos are saved locally first. Necessary trip/catch fields sync when online. Cloud identification uploads the chosen photo; adding its result to the keepnet or confirming a corrected name separately submits/stores feedback photo and name. Support uploads screenshots you select. Ordinary catch sync does not upload local photo files. Sync failure does not prevent local saving; retry when online. See the privacy policy.

Delete local trips/catches in LureGo. For access, correction or deletion of server records, email the record time, device details and request. We may verify necessary information to protect your data.

Contact support

Include device model, OS, issue time and screenshots where helpful. Do not email unnecessary precise locations, health details or other sensitive information.

Operator

六号网络科技（漳州市龙文）有限公司

Support email

support@luretrack.com

Related reference

Official website